TradieBridge backs up 16 Dialpad resources through Dialpad’s official API, with a company API key you paste in. That covers every call Dialpad lists, Dialpad AI transcripts, contacts, staff, call centres and phone numbers. Export it all as JSON, CSV or a Postgres database.
Why back up Dialpad calls
Your call log shows the customers you missed and how fast your team called them back. A transcript shows what was said on a call when a customer disputes it later.
A copy also stays with you if you move to another phone system. The calls, transcripts and contacts you already hold stay browsable and exportable.
What TradieBridge backs up from Dialpad
- Calls: who called whom, when, which direction, how long, and whether it was answered or missed.
- Recordings and voicemails: the links only. The audio stays in Dialpad.
- Transcripts: Dialpad AI transcripts of the calls that connected.
- People: users, contacts, and the operators in each call centre.
- Your phone system: offices, departments, call centres, phone numbers, call routers and rooms.
- Everything else: call labels, dispositions, coaching teams and blocked numbers.
TradieBridge does not back up text messages, meetings or Dialpad AI recaps, and never copies a credential.
Questions your AI can answer
- Which missed calls last week did nobody call back?
- How many calls did each person answer yesterday, and how many went to voicemail?
- How many minutes did the team spend on the phone each day this month?
With Simpro or Deputy connected too, your assistant can read your calls beside your jobs and rosters. Connect your AI with one link.
Docs Every Dialpad resource TradieBridge holds